ICC SE "OF THE MINISTRY OF SOCIAL POLICY OF UKRAINE"

"Information and Computing center of The Ministry of social policy of Ukraine" State Enterprise

Creation. Implementation. Support...
About us
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4 913 584
Number of internally displaced persons in Ukraine
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3 514 820
Number of internally displaced persons after 24.02.2022
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8 044 021
Persons have who received social aid in 2022
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9 148 992
Persons who have received benefits in 2022
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6 683 657
Persons who have received a subsidy in 2022

Services

1
Development, implementation and maintenance of applied social software
2
Software testing and commissioning
3
Providing access to software to social welfare agencies
4
Updating and upgrading the software in accordance with the requirements of current changes in legislation
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FAQ

How to get a certificate of registration as an internally displaced person?

Answer

To receive a certificate of registration as an internally displaced person, an adult or a minor should apply in person to the Department of Labor and Social Welfare, the authorized person in the community or the Center for Administrative Services in the place of temporary residence. Also, the application for registration can be submitted electronically using the mobile application Diia by an adult or minor internally displaced person who has been assigned a Taxpayer Registration Card number.

I have obtained a certificate in Diia, how do I get a paper certificate of internally displaced person?

Answer

It is necessary to address Center for Administrative Services / Department of Labor and Social Welfare

How do I apply for residence payments for internally displaced persons?

Answer

Assistance is provided to internally displaced persons who have been relocated from the temporarily occupied territory of the Autonomous Republic of Crimea and Sevastopol, the territorial communities located in the area of military (combat) activities or under temporary occupation, encirclement ( blockade), as well as IDPs, whose housing is destroyed or uninhabitable as a result of damage and who submitted until 20.05.22 an application for compensation for the relevant losses, in particular through the Unified State Web Portal of Electronic Services (Diia) or provided documented evidences from local authorities of the fact of damage/destruction of real estate as a result of hostilities, terrorist acts, sabotage caused by the military aggression of the Russian Federation. The list of territorial communities located in the area of military (combat) activities or under temporary occupation, encirclement (blockade) (hereinafter - the List) can be found on the websites of the Ministry of Reintegration (https://www.minre.gov.ua/)or eDopomoga (https://groshi.edopomoga.gov.ua).

Are payments for benefits for housing and municipal services and housing subsidies made in the areas classified as temporarily occupied?

Answer

Payments are made in accordance with the Cabinet of Ministers Decree of 07.03.2022 No. 215 “On peculiarities of accrual and payment of cash benefits, allowances and housing subsidies during martial law”.

What is the amount of payment for benefits for housing and municipal services and housing subsidies in the areas classified as temporarily occupied?

Answer

In the amount that was accrued by the social welfare agencies and transferred for payment as of January 2022. From April 2022 the coefficients approved by decree of the Cabinet of Ministers of 19.04.2022 No. 462 “ Some issues regarding provision of benefits and housing subsidies during martial law" is applied to the January amount of benefits and housing subsidies.”.

How is the payment of benefits for housing and municipal services and housing subsidies for areas classified as temporarily occupied is made?

Answer

1) It has remained in the non-cash form of payment for beneficiaries who had a non-cash form of payment as of January. 2) Beneficiaries and recipients of housing subsidy who received money in the payment institution Ukrposhta can receive the due funds in Oschadbank JSC, but not from a card account, if opened, but as a transfer to the international banking system MY TRANSFER. 3) For beneficiaries and recipients of housing allowance who received funds to bank account (IBAN), transfers are made to the bank account (IBAN). 4) Beneficiaries and recipients of housing subsidy, who have errors in their bank accounts, are automatically transferred to the transfer through the international banking system MY TRANSFER.

Can a beneficiary switch to housing subsidies or vice versa if his prior registration was in an area belonging to the temporarily occupied?

Answer

There is no such possibility temporarily. The possibility will appear at the moment of deoccupation of the territory and the restoration of the work of the social welfare agency or when another procedure is approved at the legislative level.